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Welcome the Inconvenient !

Welcome the Inconvenient !

No matter how much planning we do to have an ordered personal, career, or business life it is inevitable that we are occasionally, if not frequently, knocked off course by inconvenient events that scuttle our plans. A former senior politician when asked what he considered to be the greatest challenge in politics replied 'events', meaning the unexpected issues that suddenly…
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You have lost a key member of your team….

You have lost a key member of your team….

Losing a key member of the team can be very traumatic for the business owner, especially if the company is small or the employee has been with you for a long time.The good news is that you can turn this crisis into an opportunity. Yes, an opportunity! It can be the prompt you needed to introduce new talent, restructure the…
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The 5 P’s of marketing are still relevant

The 5 P’s of marketing are still relevant

Marketing 'is what you do after you have a good product'. So none of what follows will make any difference if you do not offer a quality product or service. Are you investing enough in ongoing research and development to keep up with and exceed customer expectations? So a reminder as to the 5 P's of marketing : Product. This…
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Building a business – the Steve Jobs way

Building a business – the Steve Jobs way

While there was much debate about his management style Steve Jobs must have got a lot 'right' bearing in the current status of Apple as the world's largest corporation. It might be useful for you to benchmark you own approach to his, which could be summarised as follows: Market participation. Participate in a market only where you can make a…
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Getting the best from your workforce

Getting the best from your workforce

Research has shown that once employees are paid 'enough' to meet their needs (defined as money no longer a pressing concern) that further financial rewards will not deliver the total commitment to excellence that you desire.This is especially the case if the work demands high levels of intellectual engagement and and creativity. So if money isn't the answer, what is?…
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Innovate your Sales and Marketing Process

Innovate your Sales and Marketing Process

When it comes to product development it is now widely accepted that ongoing innovation is required to 'stay in the game'. Product development as a formal function or in response to market changes/customer feedback is embedded in the culture of most companies. But what about Sales and Marketing ? What innovations have you brought to your sales and marketing approach…
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How Saleable is Your Business ?

How Saleable is Your Business ?

Even if it is not your intention to sell your business it is interesting to review what potential purchasers look for in acquisition targets. Would an action plan along the lines suggested below enhance the robustness, growth potential and profitability of your business ? The chances are that many of your business practices have evolved over time and would not…
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Could decision making in your business be improved?

Could decision making in your business be improved?

It is part of the human condition to rush to conclusions based on a superficial analysis of the facts, sometimes relying entirely on intuition or some in built bias. We can  make broad assumptions based on a single 'fact' or unsubstantiated opinion! The sad reality is that we tend to be lazy when it comes to decision making. We will…
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Goals – be aware of downsides

Goals – be aware of downsides

Conventional wisdom is that having goals is the key to success and that the SMARTer (Specific, Measurable, Achievable, Relevant and Time bound) the goals are the better. But there is an alternative view, supported by research, which suggests that there can be negative consequences from having goals. Goals can be limiting if interpreted by those responsible for their achievement as being a boundary…
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