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Self Justification

Self Justification

Self justification is all pervasive! It is the act of offering 'excessive' reasons, explanations or excuses to justify our thoughts or actions, usually when being challenged by others. Listen to any political debate, family dispute or colleagues discussing work issues and you will easily pick up how people choose arguments which are self serving. This note is not targeted at the…
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How to ‘Stand out from the Crowd’ in today’s corporate workplace

How to ‘Stand out from the Crowd’ in today’s corporate workplace

Hierarchical structures are being dismantled across the corporate world. There are good reasons for this. The pace of change means that businesses of all sizes need to be more agile and responsive to changes in the competitive environment through delayering of management structures.  This is needed to facilitate faster decision making and more effective channels of communication. So the old career model…
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Value of close work relationships

Value of close work relationships

We all know the value of having close personal relationships. They add meaning to our lives, represent a mutual support system and are hugely important to our overall sense of connectedness, well being and happiness.  The chances are that you have relatively few truly close friends, but it is not a numbers game! You invest in these relationships. You know…
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Discovery process – key to winning the sale in professional services

Discovery process – key to winning the sale in professional services

Businesses which consistently win in professional services and consultancy, are those which have mastered the art of creating an exact fit between the specifics of the clients needs and their proposals. If  you are effective in establishing value in the eyes of your prospective client, you need not worry about the competition, as you will be the obvious choice. This…
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Do you and your team challenge ‘facts’ ?

Do you and your team challenge ‘facts’ ?

It is interesting to reflect on the 'Fake News' debate that is grabbing the headlines these days. Essentially fake news is about making up or spinning stories which support an agenda or perspective. In other words the 'spinner' already has a particular point of view (BIAS) and is seeking to sell this point of view to others. This bias can…
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What does ‘Innovation’ mean in your business?

What does ‘Innovation’ mean in your business?

If you and your management team are not actively engaged in some form of  'innovation' the chances are that the business will decline and die in the not too distant future. Such is the pace of change. Traditional sectors, where historically there has not been a culture of innovation, are particularly at risk. Innovation initiatives can take many forms: Continuous…
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Build online communities for success in B2C

Build online communities for success in B2C

Social media is now an essential resource to build sales in B2C.  This will become more 'true' as younger segments, who are particularly active on social media, mature into high spend consumers. If your market is retail consumers and you do not already have a strategy to build your online 'community' it is time to do so. How? You must…
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Leadership lessons from professional sport

Leadership lessons from professional sport

It can be useful for those in leadership positions in business to benchmark themselves against professional sports people (particularly those in team sports), and see whether they can glean any useful insights to help them 'up their game'. Consider the following: Self-belief and goals. Professional sports people have self-belief and excel at setting measurable goals against which to benchmark their performance.…
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Know your Competition

Know your Competition

Some Questions. Do you know who your competitors are, both direct and indirect? If so , are you tuned into their sales and marketing strategies? Do you have a process in place to monitor changes in the competitive landscape? Do you have a well informed strategy for countering competitive threats? There is a tendency to be complacent about the competition,…
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The Power of Process

The Power of Process

The word 'Process' has a lot of negative connotations - 'boring', 'time wasting', 'pointless box ticking', 'unnecessary', 'incomprehensible', 'bureaucratic' etc. Yet few can argue but that good processes are a hallmark of all successful enterprises. Smart process is about getting it right, in the most efficient way, first time, 100% of the time.  It is smart processes and checklists (a…
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